Step 1: Check Hard Disc name Check to ensure the Hard Drive icon has a name to it. Resolution To resolve this issue, follow steps in this article. If you think that the user account was responsible, you can continue to troubleshoot by using the new user account. When you try to open a PowerPoint for Mac presentation or application, it either hangs with spinning wheel or does not open at all. If the problem no longer occurs, the cause exists within the user's home folder. Step 1: Remove Powerpoint Preferences Quit all Microsoft Office for Mac programs. To determine whether this is the case, you can log on to the computer by using a different or new user account, and then test the application. Apple’s presentation software Keynote is designed to create beautiful presentations on your Mac & iPad that stand out from its more famous Microsoft counterpart, Powerpoint. Sometimes, a specific user's information may become corrupted, and this may prevent installation, startup, or use of some applications. If the problem continues to occur, go to the next step.

Step 3: Perform a clean startupįor information how to 'clean start' your computer, click the following article number to view the article in the Microsoft Knowledge Base:Ģ398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac If the problem seems to be resolved, you can move the .plist file to the trash. If the problem still occurs, quit PowerPoint, and restore the file to its original location. If you do cannot locate the file, the application is using the default preferences. Start PowerPoint, and check whether the problem still occurs. If you locate the file, move it to the desktop. Its owned by Microsoft after all, who understandably develop software for their own platform firstor. To display this folder, hold down the OPTION key while you click the Go menu. PowerPoint has always been synonymous with Windows. The Library folder is hidden in MAC OS X Lion.

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